WE OFFER STANDARD SHIPPING VIA AIRMAL WORLDWIDE WITH NO INSURANCE OR TRACKING NUMBER.
There will be NO EXCEPTIONS. Ownership of packages turned over to Australia Post transfers to the buyer. We are not responsible for lost, held, or damaged packages. We are not responsible for mis-delivery errors via carrier, or incorrect shipping info. Shipping is a service you purchase from Australia Post along with your order from us, so any shipping issues must be handled by Australia Post or the postal service within your country.
Insurance and tracking is available to add to any order, and is recommended for any order you can't afford to lose.
PROCESSING TIME IS 3 TO 5 BUSINESS DAYS REGARDLESS OF SHIPPING SERVICE FOR IN STOCK ITEMS, AND 7 BUSINESS DAYS FOR BACK ORDERED OR PREORDER ITEMS, WE DO NOT SHIP ON, SATURDAYS, SUNDAYS OR PUBLIC HOLIDAYS.
You will receive an email confirmation once your order has been shipped. please check your junk folder before contacting us.
Australia: Up to 10 business days
Most International: Up to 4 weeks
Canada and Some parts of Europe: Up to 8 weeks
Canadian and European customs hold orders for longer than other countries please be aware they will take longer.
These are worst case scenario times, Orders are sent via Airmail and do not have tracking numbers, so please refrain from emailing about missing products until after the dates above for your respective country.
33 Cent Store's default currency is set in USD. The price's shown will automatically change to AUD, CAD, GBP, EUR or USD depending on your location. Please be aware that the amount will default back to USD at checkout, this will not alter the cost to you only the shown amount will be different.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Money returned will be be for items received back that meet our returns policy less shipping costs.
Additional non-returnable items:
• Gift cards
• Stonecutter Rings (as they were numbered by order)
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
products with obvious signs of use or that have been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $25, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days
LATE OR MISSING REFUNDS
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 56/16 crescent ave Mermaid Beach, Queensland Australia, 4218.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.